July 8, 2009
If you’ve seen the results from a survey of your customers’ satisfaction, you probably walked away with three things: Findings – good and bad – that […]
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March 25, 2009
Saint Paul, MN, March 25, 2009 – The customer research and consulting firm E.G. Insight has created the 2009 edition of its benchmarking report which uses […]
February 18, 2009
I recently saw a great video from the author and thought leader Malcolm Gladwell. Basically, his point is that when it comes to data, less is […]
January 25, 2009
Client A global company specializing in providing product testing systems to large manufacturers. More than 78% of the client’s revenue came from large accounts, which made […]
December 20, 2008
E.G. Insight Begins Cross-Cultural Research on Business-to-Business Customer Confidence, Satisfaction, and Loyalty Saint Paul, MN, November, 2008 – The customer research and consulting firm, E.G. Insight, […]
December 13, 2008
This last weekend, we got our first snowfall which required shoveling. (For those out-of-staters who think it might be fun to hoist the pretty flakes, tally […]